72
CHAPTER 4 Responsible management
Types of request for advice on ethics Number
Health and safety in the workplace 2
Commitment to respect for human and workers' rights 4
Conflicts of interest 3
Control, governance and compliance in our operations 1
Insider dealing and market manipulation 1
Relations with partners, suppliers, customers and other stakeholders 11
Lobbying 1
Gifts, hospitality, events and the fight against corruption 7
Processing of confidential information and personal data 5
Media and information transparency 1
Total 36
COMPLAINTS OF BREACHES OF THE CODE OF ETHICS
OUTCOMES OF THE COMPLAINTS FOR BREACHES OF THE CODE OF ETHICS
Intellectual and industrial property and trade secrets
No actions
No actions Ongoing
Substantiated
Uncorroborated
1
1
1 1
1
1
31
54
34
7
3
Processing of confidential information and personal data
Corrective measuresDisciplinary measures
Disciplinary measures
Corrective measures
Environmental protection Control, governance and compliance in our operations
Conflicts of interest
Measures to counter money laundering and terrorist financing
Commitment to respect for human and workers' rights
Health and safety in the workplace
Use and protection of our assets and properties
Relations with partners, suppliers, customers and other stakeholders
697
6
3
21