INDEX
ANNUAL AND CORPORATE RESPONSIBILITY REPORT 2019
LETTER FROM THE CHAIRMAN LETTER FROM THE CEO
CEPSA AT A GLANCE
THE YEAR S MILESTONES CEPSA IN NUMBERS
GET TO KNOW US
MISSION, VISION AND VALUES THE VALUE OF OUR BRAND CEPSA IN THE WORLD OUR ACTIVITIES
WHERE ARE WE HEADING? SUSTAINABLE GROWTH
VALUE CREATION STRATEGY BUSINESS MODEL RISK MANAGEMENT & OPPORTUNITIES INNOVATION & DIGITAL TRANSFORMATION
RESPONSIBLE MANAGEMENT: CEPSA IN 2019
OUR MANAGEMENT APPROACH CEPSA S GOVERNANCE PEOPLE MANAGEMENT SAFETY MANAGEMENT ENVIRONMENTAL MANAGEMENT VALUE CHAIN MANAGEMENT SOCIAL MANAGEMENT
APPENDICES
ABOUT THIS REPORT GLOSSARY APPENDIX TO THE INDICATORS GRI INDICATORS INDEX TABLE OF CONTENTS OF THE NON-FINANCIAL INFORMATION LAW
1
2
4
5
3
04 06
08
09 12
14
15 16 18 20
34
35 42 43 46
50
51 64 76 88 93
112 119
126
127 128 130 162 182